WORK FROM HOME AT THE VIRTUAL CONTACT CENTER!
*Please note for this is a full time position and candidates must be fluent in English and Spanish
In order to be considered for this position candidates MUST be fluent in Spanish and live in one of the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming.
Who We Are
Since 1994, Amazon has evolved from a single retail website to become a global development platform as well as an e-commerce and publishing partner.
Innovation is in our DNA and we constantly seek out the world’s brightest technology minds to research and develop new solutions to improve the lives of our customers: shoppers, sellers, content creators, and developers around the world.
Because that’s what being Earth’s most customer-centric company is all about, and it’s still Day One at Amazon.
This is our work from home Customer Service Associate position! We are offering Full Time hours only.
The ideal, work from home Amazonian is internet savvy and has technical aptitude when it comes to online tools and research. You will think outside the box, solve problems, answer questions, and resolve concerns presented by our Amazon customers. Our customers contact us primarily by phone & chat and we hope you can help us deliver customer obsessed results!
This job is an hourly position and pay rate nationwide is $10.00per hour, except where a higher state, local or federal minimum wage rate applies.
Our Virtual Contact Center is open from 3AM – Midnight Pacific Time. Being able to work an assigned schedule that falls within our operating hours is required and expected. Available shifts may include days, afternoons and evenings. Typically, they include one or both weekend days and schedules may change throughout the duration of your employment. There may be at times mandatory overtime, based on business needs. Associates may work up to, but no more than 60 hours a week.
Working hours for all staff increase substantially during our peak season (Thanksgiving through mid-January). In order to support our customers, vacation requests are not granted during our peak season unless otherwise required by law. You may also be required to work on any/all major holidays. If you’re a student, we’ll do our best to work around your school schedule!
*You must be fluent in Spanish and English
You will be shipped a headset and a Gemalto token to the address provided in your application. Equipment may arrive separately.
Microsoft Computer Requirements:
*64-bit Operating System
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
To apply for this job please visit search.amazondelivers.jobs.